At Furfire, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a flexible 30-day return and exchange policy. Please review the details of our policy below.
30-Day Return and Exchange Policy
- You have 30 days from the date of delivery to return or exchange your item, no questions asked. We do not charge any restocking fees.
Defective or Flawed Items
- If the item you received is defective or has any flaws, we will cover the cost of return shipping as well as the shipping for the replacement item.
Customer-Initiated Returns
- If you wish to return or exchange an item for reasons other than defects or flaws, you will be responsible for the return shipping costs.
Return Instructions
- Contact Us: Before returning any items, please contact our customer service team at [email protected] or call us at (970) 716-0266 to receive return instructions.
- Condition of Items: Ensure that the items being returned are unused and in their original packaging.
- Processing Refunds: Once we receive your returned items, we will process your refund within 3 business days.
Contact Information
- Email: [email protected]
- Phone: (970) 716-0266
- Address: Furfire, 7590 Kearney St, Commerce City, CO 80022
We value your business and aim to provide a hassle-free return experience. Thank you for shopping with Furfire!